Shipping policy

🚚 SmartSphere – Shipping Policy

At SmartSphere, we aim to deliver your orders quickly and efficiently. Please review our shipping policy below.

📦 Order Processing Time

Orders are processed within 1–3 business days (Monday–Friday)

Orders are not processed on weekends or public holidays

You will receive a confirmation email once your order has been shipped

🌍 Shipping Times

Estimated delivery times may vary depending on your location:

South Africa: 5–10 business days

International: 7–20 business days

Please note: Delivery times are estimates and may be affected by factors such as customs delays, courier issues, or high demand periods.

💸 Shipping Costs

Shipping fees are calculated at checkout

We may offer free shipping promotions from time to time

📍 Tracking Your Order

Once your order is shipped, you will receive a tracking number via email

You can use this to track your package in real-time

⚠️ Delays

SmartSphere is not responsible for delays caused by:

Courier companies

Customs processing

Incorrect shipping information provided by the customer

❌ Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses.

📦 Lost or Stolen Packages

If your package is marked as delivered but you did not receive it, please contact the courier first

SmartSphere is not liable for lost or stolen packages once marked as delivered

📩 Contact Us

If you have any questions about your order or shipping, contact us at:

support@Rodney7100@gmail.com